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Terms and Conditions

Legal

When visiting simplyWORKOUT.com, visitors agree to the Terms of Service as mentioned on this page. We reserve the right to update, revise or append the Terms of Service at any time by posting such modifications for public view. Be sure to carefully examine this page as necessary to check for any changes to the service agreement since it can impact your relationship with simplyWORKOUT.com

Point of Reference
“simplyWORKOUT.com” refers to the entire staff and partners with which we conduct business.

Information That We Collect
simplyWORKOUT.com will never collect information about you unless otherwise authorized and provided by you. We do not engage in the collection of any information specific to you or your visit.

Content, Objects and Intellectual Property Rights
All content, objects (including but not limited to applications, processes and software used to render objects) and other related materials belong to simplyWORKOUT.com, unless indicated otherwise. All content and objects owned by simplyWORKOUT.com are governed and protected by state and federal laws, such as copyrights, trade marks, and intellectual property rights. Only third-party materials, brands, trademarks and service marks are the property of their respective owners.
Any interactions you have with simplyWORKOUT.com becomes our property and may be transcribed, recorded, published or sold as is allowed within the constraints of applicable local, state and federal laws. We are not responsible for errors, omissions, sic content as produced by you or other users, opinions, third-party embedded information, or any other content provided by this website. You fully acknowledge that any decisions you make based on the information gathered through the use of simplyWORKOUT.com is done at your own risk. Content and objects on simplyWORKOUT.com cannot not be altered, edited, reproduced, reposted, mirrored, moved, downloaded, distributed or published without soliciting written consent. We maintain the right to update, append or remove content, refuse access or discontinue use of the website without previous notification.

Trademarks and Copyrights
Information within this website is copyrighted by simplyWORKOUT.com, except in cases where images, applications or text is dually licensed and approved from affiliates or third-party vendors.

Third Party Content, Links, Associations and Purchases
simplyWORKOUT.com provides links to third-party websites for the purposes of research, information, and to facilitate the process of product or service acquisition. We are not held responsible for any such items which are on third-party websites or purchases of products from these third party websites.

Regulations and Governing Law
By accessing this site you are subject to all applicable local, state and federal laws and regulations. Unauthorized access or use will be prosecuted in accordance with federal and state laws.

Statement of Liability and General Disclaimer
You assume all responsibility for any damages that may result from using this website. All products, services, information and content is furnished to you “as is” without any guarantee. simplyWORKOUT.com will not assume liability for any damages (including residual, special, consequential or indirect) that may result from the use of the materials provided through the use of this website, even if simplyWORKOUT.com has previously been informed that the potential for such damages exist.

Comments Policy
Comments on this blog are encouraged and we welcome all kinds of thoughts, supportive, dissenting, critical or otherwise. There are however a few conditions and rules governing comments on this blog. 1) This blog is “family friendly” and comments which include offensive or inappropriate language, or considered by the blog owner and administrator to be rude and offensive, will be edited or deleted. Play nice. 2) A comment which does not add to the conversation, runs of on an inappropriate tangent, or kills the conversation may be edited, moved, or deleted. 3). This blog is setup to automatically hold any blog comment with more than two links in moderation, which may delay your comment from appearing on this blog. Any blog comment with more than four links could be marked as comment spam. 4) Comments on this blog will only be responded to in direct response to the blog comment. The blogger will not (or will) respond privately via email or other communication method to a blog comment. 5) Any comment assumed to be possible comment spam will be deleted and marked as comment spam. 6) The blog owner, administrator, contributors, and editors reserve the right to edit, delete, move, or mark as spam any and all comments. They also have the right to block access to any one or group from commenting or from the entire blog. 7) Affiliate links and/or any other links in comments deemed inappropriate maybe be edited or deleted. 8. Any comments which are deemed purely for SEO purposes will be deleted. 9. All comments within this blog are the responsibility of the commenter, not the blog owner, administrator, contributor, editor, or author. By submitting a comment on our blog, you agree that the comment content is your own, and to hold this site, [name], and all subsidiaries and representatives harmless from any and all repercussions, damages, or liability.

Placing an order

When you place an order, you should receive an acknowledgement e-mail confirming receipt of your order.

We only accept your order once payment has been approved and we have debited the payment card (and then the contract is made based on these terms).

You may be able to cancel (not change) your order within a short period of ordering – timings depend on your chosen delivery method (and will be set out in the acknowledgement email). You can’t change your order – you’ll need to cancel (and/or return original item(s)), and re-order.

All orders are subject to availability and confirmation of the order price. Don’t worry, if there’s an issue with an order, we’ll get in touch with you.

Very occasionally, we may need to refuse or cancel an order or close or freeze an account (even if we have previously confirmed your order) – e.g. if we think there’s something dodgy going on with an order or an account. If this happens to you and you think we’ve made a mistake, please don’t take offence – get in touch with Customer Care and they’ll be happy to speak to you about it.

Delivery

 

Before you finalise your order, you’ll be given various delivery options to choose from with estimated delivery time and dates depending on the delivery address.

We work our socks off to try to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress.

Get in touch with Customer Service if you have any issues or questions.

 

 

Returns & Refunds

Returns and refunds

Check out our full Returns and Refunds Policy here.

 

Returning an unwanted item?

We get it, sometimes something just doesn’t work for you and you want your money back. Don’t worry, as long as an item is still in its original condition, we accept returns, subject to the rules below.

If you return an item requesting a refund within 28 days of receiving it, we’ll give you a full refund by way of the original payment method.

We aim to refund you within 14 days of receiving the returned item.

If you request a refund for an item during the above time frames but you can't return it to us for some reason, please get in touch – but any refund will be at our discretion.

After that?

We don’t accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to you and ask you to cover the delivery costs.

Keep it clean

Some items can’t be returned, like socks or undergarments where a hygiene strip or seal has been removed (e.g., underwear).


Original condition

Of course, it’s fine to try an item on like you would in a shop, but please don’t actually wear it. If an item is returned to us damaged, worn or in an unsuitable condition, we won’t be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return.

All returned items should be sent in their original condition and packaging where possible, including tags.

Fair use

If we notice an unusual pattern of returns activity that doesn’t sit right: e.g. we suspect someone is actually wearing their purchases and then returning them or ordering and returning loads – way, waaay more than even the most loyal customer would order – then we might have to deactivate the account and any associated accounts. If this happens to you and you think we’ve made a mistake, please get in touch with Customer Service and we’ll be happy to discuss it with you.

Promo Codes

From time to time, we may give you Promo Codes that you can use to reduce the price of specified products. Remember, it’s up to you to enter the code at checkout!

Here are some key things to remember:

Each Promo Code has its own terms, which will be made clear at the time it’s issued to you (e.g. what products, single/multiple use, when it can be used etc).

You can only use one discount/promo code per order.

Unless we tell you otherwise, Promo Codes can’t be used to buy Gift Cards.

We don’t like to do this, but if a Promo Code can’t run properly because someone or something is spoiling the fun for everyone – e.g. fraud, tampering, technical errors or anything else that is beyond our control that affects the running or fairness of the Promo Code – we can cancel, modify or suspend the Promo Code.

Your info

 

Our Privacy Policy sets out how we’ll use your information. If your details change, remember that you need to update My Account so we can continue giving you our best service.

 

Need to speak with us

Occasionally things do go wrong and you may want to get in touch with us. If that happens, please contact our Customer Service team, who will work with you to resolve any issues you’re having with our services:

  • Email: customerservice@simplyworkout.com

Legal Stuff

We have the right to amend, remove or vary our services and/or any part of the Website (including our Ts&Cs) at any time.

User Generated Content (UGC)

User Generated Policy info can be found here.

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