Privacy Policy

Privacy & Cookies:

1. For You

We will only use your data to up your experience.

2. Lock and Key

We’ll protect your data like it’s our own.

3. Straight talk

We’ll always talk your language and have your back – no nonsense, no surprises.

4. No spam

You decide what and how you hear from us.

5. The essentials

Your info won’t just hang about – if we don’t need it, we’ll delete it.

 

Protecting Your Privacy

We are 100% committed to protecting the privacy and security of our customers and site visitors. If you have any questions about how we protect your privacy, drop us a line at customerservice@simplyworkout.com.

Navigating this page

• How we use your information
• Sharing your information
• Marketing messages
• Seeing ads for simplyWORKOUT.com online
• Your information and countries outside Europe
• Keeping your information
• Your rights
• Changes to how we protect your privacy
• Cookies
• How to contact us


How we use your information

We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.

Your name and contact details

How we use your name & contact details
Why

Deliver your purchases to you

We’ve got to do this to perform our contract with you (it’s a bit hard to send your order if we don’t use your name and contact details!)

Send you service messages by text, e-mail, social or through our website, such as order updates

We’ve got to do this to perform our contract with you (so you can tell when your order is coming)

Sending you information by email, SMS, or post, about our new products and services

To keep you up to date. We only send this with your permission

Fraud prevention and detection

To prevent and detect fraud against either you or simplyWORKOUT – unfortunate, but absolutely essential

Showing you simplyWORKOUT ads as your browse the web

So you can see our latest products and deals

Finding out what you, and other customers, like

To ensure we are giving you what you want, and to stay ahead of the competition


Your contact history with us

What you’ve said to us — for example, over the phone, email, on instant chat, or on social media.

How we use your contact history
Why

Provide customer service and support

We’ve got to do this to perform our contract with you, after all, you expect the best service from us

Train our staff

So that, when you contact us, you get the best possible customer service


Purchase history and saved items

What you’ve bought and what you’ve stored in your basket for another time

How we use your purchase history and saved items
Why

Sell you things

We’ve got to do this to perform our contract with you — if you can’t put stuff into a basket, you can’t buy it!

Provide customer service and support, and handle returns

We’ve got to do this to perform our contract with you


Information about your phone or laptop, and how you use our website

Information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.

How we use information about your phone or laptop
Why

Improve our website and set default options for you (such as language and currency)

To give you the best possible shopping experience

Protect our website

To prevent and detect fraud against either you or simplyWORKOUT – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data


Information from accounts you link to us

What we do if you link your Google or Facebook accounts to us

How we use information from accounts you link to us
Why

To enable you to log into our website simply and easily without having to create a specific account

To make it easier for you to use our website and purchase those items you want!

To provide product recommendations

So you can quickly spot things which take your fancy

Sharing your information

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers, and delivery companies
  • Professional service providers, such as marketing agencies, advertising partners and website hosts, who help us run our business
  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
  • Companies approved by you, such as social media sites (if you choose to link your accounts to us), Marketplace sellers where you place an order, and Sezzle or Afterpay where you choose to use their payment service

We may provide third parties with aggregated but anonymized information and analytics about our customers and, before we do so, we will make sure that it does not identify you.

Marketing messages

You can stop receiving marketing messages from us at any time.

You can do this:

  • By clicking on the ‘unsubscribe’ link in any email
  • By contacting our Customer Care team at customerservice@simplyworkout.com

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.

Please note that, as simplyWORKOUT comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Stopping marketing messages will not stop service communications (such as order updates or where you have expressed an interest in an activity at simplyWORKOUT, for example ambassadorships, affiliates and wholesales).

Seeing ads for simplyWORKOUT.com online

We engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products.

Like many companies, we target simplyWORKOUT banners and ads to you when you are on other websites. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

The banners and ads you see will be based on information we hold about you, or your previous use of simplyWORKOUT (for example, your simplyWORKOUT search history, and the content you read on blog.simplyworkout.com) or on simplyWORKOUT banners or ads you have previously clicked on.

Your information and countries outside Europe

We have a fulfilment center in the USA, which we may use for processing orders from customers in the EU. The USA is not a country in respect of which there is a European Commission decision of adequacy, and we protect your privacy and your rights through the use of the European Commission’s standard data protection clauses.

Keeping your information

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Care team at customerservice@simplyworkout.com) for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.

Your rights

You have a lot of rights relating to your personal information:

  • The right to be informed about how your personal information is being used (like this notice!)
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through My Account)
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages, which you can do through other consent-based processing at any time (email)
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

If you want to exercise your rights, have a complaint, or just have questions, please contact us.

Changes to how we protect your privacy

We may change this page from time to time, to reflect how we are processing your data.

If we make significant changes, we will make that clear on the simplyWORKOUT website or by some other means of contact such as email, so that you are able to review the changes before you continue to use simplyWORKOUT.

Cookies

We use cookies on our website. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Cart” and “Wish Lists” .

(2) Site analytics cookies – these cookies allow us to measure and analyze how our customers use the site, to improve both its functionality and your shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on simplyWORKOUT, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete simplyWORKOUT user experience that we pride ourselves on providing our customers.

How to contact us

We always want to hear from our customers (especially if you feel we’ve let you down or could do better).

If you:

  • Have any questions or feedback about this notice
  • Would like us to stop using your information
  • Want to exercise any of your rights as set out above, or have a complaint

Please don’t hesitate to contact our Customer Care team at customerservice@simplyworkout.com, who will be happy to answer any questions you may have.

Or if you’d like to, you can write to us at:

simplyWORKOUT

3231-C Business Park Drive #315

Vista, CA 92081

USA


The Legal:

This Privacy Policy is designed to help you understand how simplyWORKOUT and its affiliated brands, including simplyWORKOUT.com and barre.store ( "simplyWORKOUT", "we" or "us" ) collects and processes the information that you share when you use this and any of our websites (together, the "Site").

Before submitting information to the Service, please review this Privacy Policy carefully. By using or accessing the Service, you accept the practices described in this Privacy Policy. If you prefer that we not collect and process information about you, please do not provide it to us and do not access the Service.

The privacy and security of our site visitors is our highest priority. It is the policy of Simply Workout that personal information, such as your name, personal postal and email address, or personal telephone number is private and confidential. Because your privacy is important to us, Simply Workout maintains privacy policies to protect your personal information.

By using this site, you consent to the terms of our privacy policy for the collection, use and disclosure of your personal information for the purposes set out below. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.Information we gather or track(1) Site Activity DataEach time a visitor comes to this website, our web server collects and logs certain information. These access logs are kept for a reasonable period of time. These logs include, but are not restricted to your machine’s TCP/IP address, your username (if applicable), date, time and files accessed. These logs also contain information about ‘referrer’ information if you clicked on an external link to a Simply Workout webpage. These logs are used solely for performance, site administration and security reviews. They are not sold or shared in any way to third party organizations.(2) CookiesYour browser offers “cookies” which — if you allow their use — store small amounts of data on your computer about your visit to our site. Cookies assist us in tracking which of our offerings you like best. And when we make this function available in the future, cookies will enable us to customize our content according to your preferences. However, cookies tell us nothing about you personally unless you specifically give us additional information. This information is used solely to maintain your computer’s session to the Simply Workout server. This information is not shared or sold to third party organizations for any purpose.Some of the banner ads displayed on Simply Workout are provided by outside companies. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our advertisers and we do not have access to this information.Cookies in and of themselves do not contain any personally identifiable information about you.(3) Personal InformationPersonal information, such as your name, personal postal and email address, or personal telephone number is collected only when you voluntarily provide it. Such information is received when you send an email through the site or make some other specific contact, such as completing an online form.Policy RevisionsAny changes to the privacy policy will be promptly communicated on this website. Policy changes will not alter how we handle previously submitted personal information.Contacting SimplyWorkout.comIf you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact Simply Workout at: info [at] simplyworkout [dot] com